Contact Craftrie
Help with pet photos, gifts and portrait orders.
Talk to our workshop.
Need help choosing a photo or a frame size? Tell us about the pet you would like us to paint. For an existing order, include the order number and the email used at checkout.
Email
craftrie@outlook.com
Contact address
28 Freeland Street
Toronto, ON M5E 0E3
Canada
Phone
+1 647-588-8585
Please email us before sending a return to this address.
For a birthday or other gift date, ask us before ordering. Painting and finishing take approximately 7–14 business days, followed by 3–5 business days for delivery after dispatch.
Before you send your message
For a photo question, attach the original photo to your email. For a delivery or damage concern, include your order number and pictures of the parcel and portrait.